Our 3 Promises to You

Our 3 Promises to You

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Our 3 Promises To You
Our 3 Promises To You

We’ve got an exciting story to share with you about teelaunch, and it’s all about family, legacy, and a whole lot of print-on-demand magic!

So, picture this: teelaunch, the new kid on the block (relatively speaking), is acquired by District Photo, a true veteran in the print-on-demand world. It’s like when a cool startup teams up with a wise grandparent – the best of both worlds!

Now, here’s where it gets really interesting. District Photo has been in the game for a whopping 75 years! Can you believe it? They’ve been creating amazing print-on-demand products since before most of us were even born. And get this – they’re now on their third generation of family ownership!

Meanwhile, teelaunch is still in its first generation, bringing fresh ideas and energy to the table. When these two powerhouses came together, we now have a combined 87 years of print-on-demand expertise under one roof!

So, we’ve got this awesome new thing going on since being acquired by District Photo. I’ve been wracking my brain trying to put into words just how cool our “new” teelaunch is. We’ve basically taken the best stuff from both companies and mixed it all together to create this unstoppable force!

I really wanted to show you guys – our incredible community – how much we’re rooting for your success. I kept thinking, “What’s super important when picking who to trust with your business?”

Then it hit me! Three simple but powerful promises that sum up what we’re all about. I’m pumped to share these with you! It’s our way of saying, “We’ve totally got your back!” We truly want to be your partner, not just your supplier.

Price Match

We’re excited to share some great news with you about our pricing. As the proud owners of one of the world’s biggest print-on-demand networks, we’re confident that our prices are tough to beat. But here’s the really cool part – if you happen to spot a lower price somewhere else, just let us know. We’ll happily match it, no questions asked!

You might be wondering, “Wow, that’s a bold promise! How can you be so sure?” Well, it’s all thanks to our incredible scale. At District Photo, we produce over 1 BILLION products every year. That’s a lot of zeroes! This massive volume means we’re super efficient and cost-effective, so there aren’t many companies out there that can match our capabilities.

Now, we do want to mention one small detail – our price match promise applies to the products we make in-house. We love offering a wide variety of items, which sometimes means partnering with other manufacturers, we call our “extended network.” For those products, we might not always be able to price match, since we don’t have the same economies of scale, but doesn’t hurt to ask us.

Satisfaction

With 75 years of print-on-demand expertise, we stand firmly behind our quality. We offer a 100% satisfaction promise – if you don’t love it, we’ll make it right. Why are we so confident?

You see, we’ve been at this for quite a while now, and boy, have we learned a lot along the way! We’ve had the amazing opportunity to work with some seriously big companies – you know, the kind that have whole teams dedicated just to making sure everything’s perfect. These folks don’t mess around when it comes to quality. They go over our work so carefully, it’s like they’re searching for a needle in a haystack! But you know what? We absolutely love it!

All this experience has been like going to the world’s best school for making awesome products. We’ve picked up so many tricks and tips that now, creating top-notch, consistent products is just second nature to us. It’s kind of like how your grandma makes those amazing cookies without even looking at a recipe. She’s done it so many times, she just knows exactly what to do. That’s us with our products!

So when you work with us, you’re not just getting a product – you’re getting years and years of expertise and passion rolled into one awesome package.

Delivery

You know how sometimes packages seem to vanish into thin air and the carrier can’t find it? Well, we’ve got your back! We’re not just about shipping your items – we’re all about making sure they actually reach your customers’ hands.

Here’s the deal: If your customer says they didn’t receive their package, don’t worry! We totally trust you, and we’re not going to make you jump through hoops or play the blame game with carriers. Just let us know, and we’ll take care of it right away. No questions asked! You’ll get a refund or a replacement, simple as that.

We know how important your customers are to you, and they’re important to us too. That’s why we’re committed to going the extra mile. After all, you trusted us to get your product to your customer, and we take that trust seriously. So relax and leave the delivery worries to us. We’ve got this covered from start to finish!

These promises reflect our commitment to combining decades of expertise with a personal touch. Experience the difference that time-honored craftsmanship and family values can make with teelaunch.

New Pricing

We’ve gone ahead and crunched the numbers to save you time and effort. No need to play detective with prices anymore – we’ve already done all that legwork for you! (new pricing updates on August 15th, 2024)

Now, we’re feeling pretty good about these new prices. But let’s be real for a second – even though we think we nailed it, we’re not claiming to be infallible. Heck, even Christopher isn’t right 100% of the time! So, if you happen to stumble across a deal out there that’s somehow even better than ours, we’d be super grateful if you’d let us know.

But wait, there’s more! We put on our negotiating hats and had some pretty intense talks with our shipping carriers. The result? We’ve scored some amazing new rates, and we’re passing those savings directly on to you. Yep, we’ve lowered shipping costs on a bunch of products too!

We’re really excited about these changes and hope they make your experience with us even better.